Privacy Policy

Owner and Data Controller

Ayu & Ben

ayuandben@gmail.com

1. Data Collection

We collect several types of personal data when you use our platform, including but not limited to:

• Personal Information: Name, email address, phone number, and any other information you voluntarily provide during registration or while using our services.
• Usage Data: Information automatically collected when using the platform, such as IP addresses, device information, browser types, and other technical data.
• Payment Information: Details necessary to process payments, including credit card information or other payment-related details (processed through third-party services like Stripe).
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance user experience, track platform usage, and for security purposes.

2. Use of Data

We use your data to:

• Provide, maintain, and improve our services, including personalized learning experiences.
• Communicate with you regarding platform updates, offers, or responses to inquiries.
• Process payments securely through trusted third-party payment processors (e.g., Stripe).
• Ensure the security and integrity of our platform, prevent fraud, and comply with legal obligations.
• Analyze platform usage to enhance user experience and optimize our services.

3. Data Disclosure

We do not share your personal information with third parties, except in the following situations:

• Service Providers: We may share your data with trusted third-party providers who assist in delivering our services (e.g., payment processors, hosting providers). These providers are bound by confidentiality agreements and only process data as required for their services.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include encryption, access control, and regular monitoring of our systems to ensure the safety of your data.

5. Your Rights

As a user, you have the following rights regarding your personal data:

• Access and Correction: You can request access to your personal data and ask us to correct or update inaccurate information.
• Deletion: You may request the deletion of your personal data, subject to legal retention requirements.
• Objection: You can object to the processing of your data for specific purposes, such as marketing.
• Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

To exercise your rights, please contact us via the details provided below.

6. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typically, we retain data for at least seven years or as required by applicable laws.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant updates through the platform or by email.

8. Contact Us

If you have any questions or concerns about this privacy policy or how your personal data is handled, please contact us at:

Ayu & Ben Support Team

ayuandben@gmail.com

We take privacy protection very seriously and aim to ensure that your data is processed securely and in compliance with applicable regulations.